Privacy policy

Overview

Benson Shop respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

Information We Collect

When using our website, we may collect the following information:

  • Name

  • Email address

  • Shipping address

  • Billing details

  • Phone number

  • Order information

  • Device and browser data

  • IP address

This information helps us process orders, improve services, and provide customer support.

How We Use Your Information

Your information may be used to:

  • Process and dispatch orders

  • Provide order updates and support

  • Improve website performance

  • Prevent fraud and unauthorized activity

  • Communicate important service information

  • Maintain website security

With your permission, we may occasionally send promotional offers or updates.

PayPal & Secure Payments

Payments on Benson Shop are processed through secure encrypted payment systems, including PayPal protected checkout.

We do not directly store sensitive payment information on our servers.

Cookies & Website Data

Our website may use cookies and similar technologies to:

  • Improve browsing experience

  • Analyze website traffic

  • Enhance website performance

You may disable cookies through your browser settings if preferred.

Third-Party Services

We may work with trusted third-party providers, including:

  • Payment processors

  • Shipping providers

  • Analytics services

These services only receive information necessary to complete their functions securely.

Privacy & Discreet Packaging

Customer privacy is important to us.

Orders are packed using discreet outer packaging to help protect privacy during delivery.

Data Protection

We take reasonable technical and organizational measures to protect customer information from unauthorized access, misuse, or disclosure.

However, no online system can guarantee absolute security.

Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion where applicable

  • Opt out of marketing communications

Please contact us for assistance regarding privacy-related requests.

Adults Only

Benson Shop is intended for adults only.

We do not knowingly collect information from individuals under the legal purchasing age in their region.

Updates To This Policy

This Privacy Policy may be updated periodically to reflect operational or legal changes.

Updates will be published on this page.

Contact Information

Email:
jamesharvey.work.official@gmail.com

WhatsApp:
+852 60926653

FAQ

Is PayPal payment protected?

Yes. PayPal provides additional payment protection and secure encrypted checkout.

Will my order be packed discreetly?

Yes. Orders are shipped using simple and discreet outer packaging.

Do you share customer information?

No. We do not sell customer information to third parties.

Can I contact support about my order?

Yes. Customers can contact us anytime through Email or WhatsApp support.